API v.3 processing error codes
Info
Please note, the code updates are coming in line with API v.3 implementation.
| API v.3 code | Error | Message | Friendly message |
|---|---|---|---|
| 0000 | The operation is successful. | ||
| 0001 - 0999 | Error codes of the system validation and processing service for card transactions | ||
| 0001 | Failed to complete the transaction: Check the card details and, if they are correct, contact your bank to explain the reasons. The bank's phone number is indicated on the back of the card. | ||
| 0002 | Failed to complete the transaction: The card has expired. | ||
| 0003 | Failed to complete the transaction: CVV/CVC verification failed. | ||
| 0004 | Failed to complete the transaction: Insufficient funds. | ||
| 0005 | Failed to complete the transaction: contact your merchant to explain the reasons. | ||
| 0006 | Failed to complete the transaction: Terminal error during operation. Unsupported data entered or terminal failure. Use a different terminal. | ||
| 0007 | Failed to complete the transaction: Please try again later. If this error occurs again, contact your bank to explain the reasons. The bank's phone number is indicated on the back of the card. | ||
| 0008 | Failed to complete the transaction: Choose another payment method or contact your bank to explain the reasons. The bank's phone number is indicated on the back of the card. | ||
| 0009 | 3-D Secure verification failed. | ||
| 0099 | Other error. | ||
| 0500 - 0999 | Error codes of the system validation and processing service for transactions that are initiated with alternative payment methods | ||
| 0501 | Failed to complete the transaction: Check the transaction details and if they are correct, contact your payment provider for clarification to explain the reasons. | ||
| 0502 | Failed to complete the transaction: The payment/order has expired. | ||
| 0503 | Failed to complete the transaction: Transaction validation error. | ||
| 0504 | Failed to complete the transaction: Insufficient funds. | ||
| 0505 | Failed to complete the transaction: Contact your merchant to explain the reasons. | ||
| 0506 | Failed to complete the transaction: Terminal error during operation. Unsupported data entered or terminal failure. Use a different terminal. | ||
| 0507 | Failed to complete the transaction: Please try again later. If this error occurs again, contact your payment provider for clarification to explain the reasons. | ||
| 0508 | Failed to complete the transaction: Choose another payment method or contact your payment provider for clarification to explain the reasons. | ||
| 0509 | Transaction processing. Please wait. | ||
| 0599 | Other error. | ||
| 1000 - 1999 | Error codes of the payment gateway service | ||
| 1000 | unknown_error | ||
| 1001 | unknown_route | ||
| 1002 | resource_not_found | ||
| 1003 | gateway_not_found | ||
| 1004 | shop_not_found | ||
| 1005 | invalid_gateway_request | ||
| 1006 | unsupported_gateway_type_for_shop | ||
| 1007 | unsupported_currency_for_shop | ||
| 1008 | unsupported_card_type_for_shop | ||
| 1009 | unacceptable_for_additional_rule | ||
| 1010 | unable_decrypt_card_data | ||
| 1011 | pan_data_is_restricted | ||
| 1012 | test_conditions_are_not_met | ||
| 1013 | test_set_is_empty | ||
| 1014 | test_set_is_differs | ||
| 1015 | live_card_is_banned | ||
| 1016 | unsupported_transaction_type | ||
| 1017 | missing_request_section | ||
| 1018 | duplicate_transaction | ||
| 1019 | transaction_is_processing | ||
| 1020 | welcome | ||
| 1021 | unauthorized | ||
| 1022 | forbidden | ||
| 1023 | bad_request | ||
| 1024 | unsupported_mime_type | ||
| 1025 | request_validation_error | ||
| 1026 | invalid_json | ||
| 1027 | payment_needed_for_credit | ||
| 1028 | absent_allowed_gateways | ||
| 1029 | invalid_google_merchant_token | Invalid google merchant token. | Invalid google merchant token. |
| 1030 | invalid_payment_token | ||
| 1031 | invalid_bpc_aft_params | ||
| 1032 | invalid_bpc_oct_params | ||
| 1033 | currency_not_found | ||
| 1034 | gateway_undefined | ||
| 1035 | balance_request_error | ||
| 1036 | expired_request | ||
| 1037 | visa_alias_phone_not_found | Card Not Found. | Card Not Found. |
| 2000 - 3999 | Error codes of the Smart Routing service | ||
| 2001 | faraday_error | Smart Routing - Connection error. | The transaction was declined due to security rules. |
| 2002 | validation_error | Smart Routing - Validation error. | The transaction was declined due to security rules. |
| 2003 | invalid_response | Smart Routing - invalid response. | The transaction was declined due to security rules. |
| 2004 | resource_not_found | Smart Routing - resource not found. | The transaction was declined due to security rules. |
| 2005 | exception_in_action | Smart Routing - Exception in gateway action. | The transaction was declined due to security rules. |
| 2006 | object_was_not_received | The transaction was declined due to security rules. | The transaction was declined due to security rules. |
| 2007 | rejected_by_be_protected | Transaction didn't pass risk management system. | Transaction didn't pass risk management system. |
| 2008 | rejected_by_action_flow | Transaction didn't pass risk management system. | Transaction didn't pass risk management system. |
| 4000 - 4999 | Error codes of the 3-D Secure verification service | ||
| 4001 | threeds2_failed | ||
| 4002 | ve_status_n | 3-D Secure 1.0 Attempts Server is not available. | 3-D Secure 1.0 Attempts Server is not available. |
| 4003 | ve_status_blank | 3-D Secure service is temporarily unavailable. Please try later or contact with tech support. | |
| 4004 | ve_status_not_valid | ||
| 4005 | belkart_pa_status_u_e_a | ||
| 4006 | verification_rule_failed | Failed due to verification rule. | |
| 4007 | service_unavailable | 3-D Secure service is temporarily unavailable. Please try later or contact with tech support. | |
| 4008 | not_valid_pa_res | ||
| 4009 | pa_status_n_e | ||
| 4010 | redirect_v1 | ||
| 4011 | redirect_v2 | ||
| 5000 - 5999 | Error codes of the MaxMind check service | ||
| 5001 | fail_by_score | The transaction was failed due to failed MaxMind verification. | The transaction was failed due to failed MaxMind verification. |
| 6000 - 6999 | Error codes of the AVS/ CVC verification check | ||
| 6001 | declined_by_verification | Transaction was declined. | Transaction was declined. |
| 7000 - 7999 | Error codes of the Verify service | ||
| 7001 | not_verified | ||
| 8001 | Error code of the P2P verification service | ||
| 8001 | not_verified | ||
| 8010 | Error code of the payment gateway service for requests in asynchronous mode | ||
| 8010 | initial | Async transaction was created. | Async transaction was created. |
| 8011 - 9999 | Bank error codes |